Hilley Enterprises LLC
Effective Date: November 3, 2026
Hilley Enterprises LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, Hail Watch program, roof inspection scheduling services, and communications.
1. Information We Collect
We may collect the following information when you visit our website, request an inspection, enroll in Hail Watch, or communicate with our representatives:
- Full name
- Property address
- Phone number
- Email address
- Roof and property inspection information
- Appointment dates and scheduling preferences
- Photographs and inspection documentation
- Communication history and SMS consent records
- Website usage information, including IP addresses and browser information
2. How We Use Your Information
We use collected information to:
- Schedule and coordinate roof inspections.
- Provide free Hail Watch enrollment and services.
- Maintain roof inspection histories and storm damage documentation.
- Send appointment confirmations, reminders, and service-related updates.
- Respond to questions and customer service requests.
- Coordinate requested roofing services with authorized roofing professionals.
- Send promotional communications only where legally permitted and with any required consent.
- Improve our website, operations, and customer experience.
3. SMS Text Messaging
When you expressly opt in to receive text messages from Hilley Enterprises LLC, you may receive messages relating to:
- Roof inspection appointments and reminders
- Hail Watch enrollment and service updates
- Storm-related inspection scheduling
- Responses to customer inquiries
- Promotional offers and roofing-related information, where separately authorized
Message frequency varies based on your appointments, service requests, and communication preferences.
Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below.
Consent to receive promotional text messages is not a condition of purchasing products or services.
4. Mobile Information and SMS Consent Privacy
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Mobile phone numbers, SMS opt-in information, and text messaging consent records will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may use authorized messaging service providers, including Knockio and its underlying communications providers, solely to deliver communications on our behalf and support our business operations. These providers are not authorized to use SMS consent information for their own marketing purposes.
5. Information Sharing
We may share information when reasonably necessary with:
- Authorized roofing professionals performing inspections or requested services.
- Technology providers supporting scheduling, customer management, and communications.
- Service providers assisting with website hosting and business operations.
- Government authorities when legally required.
We limit sharing to information reasonably necessary for the intended service and do not authorize third parties to use customer information for unrelated marketing.
SMS opt-in information and consent records are excluded from sharing for third-party or affiliate marketing.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, alteration, or disclosure.
No electronic storage or transmission system can be guaranteed completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide requested services, maintain inspection documentation, satisfy legal obligations, resolve disputes, and maintain business records.
Customers may request deletion of their personal information, subject to applicable legal and recordkeeping requirements.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the visitor experience.
You may adjust your browser settings to limit or disable cookies.
9. Your Privacy Choices
You may contact us to:
- Request access to your personal information.
- Correct inaccurate information.
- Request deletion of eligible personal information.
- Withdraw marketing communication consent.
- Opt out of SMS communications by replying STOP.
We will respond to privacy requests in accordance with applicable law.
10. Third-Party Services
Our website may contain links to external websites, scheduling platforms, or service providers. These third parties may maintain their own privacy policies.
We encourage users to review the privacy practices of external services before providing personal information.
11. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13 years of age.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements.
Updates will be published on this page with a revised effective date.
13. Contact Information
Hilley Enterprises LLC
2366 Washo Cir
Colorado Springs, CO 80915
Email: Hilleyenterprisesllc@gmail.com
For privacy questions, requests concerning your personal information, or assistance with communications, please contact us using the email address above.